Disaster Recovery & Resilience Hub


Building Resilience, Supporting Recovery

At Centacare FNQ, we understand the immense challenges that natural disasters bring to individuals, families, and communities. Whether you're still navigating the recovery process from Tropical Cyclone Jasper or preparing for the wet and cyclone season, our Disaster Recovery and Resilience Hub is here to support you every step of the way. From personalised recovery assistance to practical preparedness tools, we aim to strengthen resilience, empower recovery, and ensure you’re ready for whatever lies ahead. Together, we can rebuild stronger, safer, and more connected communities.

In the aftermath of Cyclone Jasper's impact and the resulting floods, we are working with the social service sector to support the Cairns community. Our team is here to help navigate the complexities of social services and government systems, provide essential assistance, source necessary support, and offer compassionate mental health support during these challenging times.

Extending Our Reach to the Cassowary Coast

Beyond Cairns, our commitment to disaster recovery extends to the Cassowary Coast, where we are actively working alongside local organisations, councils, and community groups to ensure those affected have access to the support they need. Our team is on the ground delivering emergency relief, assisting with recovery grants, and connecting residents with essential services to rebuild their homes, businesses, and livelihoods.

Through direct outreach and collaboration with community-led recovery efforts, we are helping individuals and families regain stability while strengthening the long-term resilience of the region. Whether you need financial assistance, housing support, or mental health counselling, our team is here to walk with you through the recovery journey.

What we offer

  • Personalised Disaster Recovery planning
  • Practical assistance navigating services:
    • Household Disaster Preparedness Plans
    • Government Grants
    • Insurance Claims
    • Digital Access
    • Replacing Household Contents
    • Improving Household Finances
    • Emergency Housing
  • Wellbeing and Mental Health Recovery



Preparing for Severe Weather and Natural Disasters


Natural disasters can strike at any time, making it essential to take proactive steps to protect yourself and your family. Our team is here to guide you through creating a customised Emergency Plan using resources from Get Ready Queensland. With personalised support, we’ll help you develop a detailed plan, ensuring you have the information needed to build a comprehensive emergency kit and confidently navigate potential weather events.

Whether you're preparing for cyclones, floods, or other extreme weather conditions, we’re here to help you stay informed, prepared, and resilient.



Stay informed and prepared by accessing the following resources:

Essential Emergency Kit Tips from Ergon Energy

When preparing your emergency kit, it’s important to consider what your household or business will need to manage during an extended power outage after a storm, cyclone, or flood. As Ergon Energy advises, having essential supplies ready can make a significant difference in staying safe and comfortable.

Quick Exit Service Enquiry