Disaster Recovery & Resilience Hub

In the aftermath of Cyclone Jasper's impact and the resulting floods, we are working in partnership with Anglicare, The Salvation Army and Givit and the local social service sector ready to support the Cairns community. 

We are here to help navigate the complexities of social services and government systems, to provide essential assistance, sourcing necessary support, and offering a caring hand in mental health support during these challenging times.


Most people who have experienced a natural disaster like the flooding from Cyclone Jasper will go through times when they find things difficult or challenging and it is important to understand the benefits of professional assistance.

Don’t think you need to be struggling or suffering severely to access help.

What we offer

  • Individualised planning
  • System navigation including: Emergency Relief, School Supports, Application Process Issues, Digital Access, Household Goods, Housing, Documentation and Insurance
  • Emotional Support in relation to stress, anxiety and trauma
  • Practical assistance with navigating red tape and complex online applications or documentation
  • Advocacy

Who can benefit

  • Flood or cyclone impacted Individuals and Families
  • Those seeking mental health support
  • People requiring advocacy

How to access support

We have assembled a case management support team to coordinate a broader disaster response tailored to each circumstance. 

Please contact Centacare FNQ as your first point of contact

Come in for a chat...

Monday to Friday from 9 and to 4 pm

Disaster Recovery & Resilience Hub

Ground Floor, 22-34 Aplin Street, Cairns City

Phone: 0467 776 553
Email: [email protected]

If you are an existing client of one of the below partners or have a preference to work directly with one of the following agencies, you can reach them directly:

For Case Management of individuals who require medium term accommodation and Youth engagement.

Phone: (07) 4041 5454
Email: [email protected]

The Salvation Army has provided initial response / outreach response to families affected and ER as well as pastoral care.

Phone: (07) 4051 2454
Email: [email protected]

While the agencies listed are key partners in our collaborative efforts, please note that we are also working closely with many agencies and partners to ensure comprehensive support for our community. 

Your well-being is our priority, and we are committed to providing you with multiple avenues of assistance during this time of need.

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