A Typical Session

It can be a daunting prospect contacting a counselling service and this is understood by our team of qualified practitioners at Centacare FNQ. Your well-being is our primary focus so you can rest assured that you will be in good hands when you come to see us.

Making an appointment

Typically, when you call to make an appointment to see a Counsellor at Centacare. Your call will be put through to our "intake" worker who will ask you a range of questions. These questions will be of a general nature before an appointment date and time is confirmed for you to attend Centacare.

To make an appointment call us on (07) 4044 0130

Your first appointment

On arrival, please let our reception know that you are here for an appointment with a Counsellor whose name you will have been provided with. For your first session, we ask that you arrive approximately 15 minutes early to complete some paperwork. If you are unsure about any part of the paperwork, our reception staff are more than happy to help you, or you can ask your counsellor.

The Counsellor will come and see you and take you to a private counselling room for your session. Your session will last for about 1 hour. At the end of your session, it will be determined between yourself and the Counsellor whether more sessions are required.

What happens in a counselling session?

This is the most common question people considering counselling have.

Many people think that the counsellor will have superior knowledge or the ability to advise them on how to live their life. Some think that advice or direction will be offered which is preferable and superior to what they think.

The reality is that a Counsellor is trained to skillfully facilitate people to become more aware of what is happening in their lives; to see how they are creating their experiences; to evaluate the options they face and to anticipate the consequences of their actions. It is through their actual relationship, that the counsellor guides the client to experience doing things differently and test out things that seem threatening or difficult to face with other people. Skills and the ability to handle the anxiety of change can be tested out in counselling sessions and used with greater confidence with others in everyday life.

Contact Us

Contact us for more information about the Counselling services we offer.

Phone: (07) 4044 0130
Email: client.intakecentacarefnqorg

how to find us


connect with us

If you experience any difficulties or have any suggestions for information or improvements, please contact: itcentacarefnqorg 

Your feedback is always welcome.