Centacare FNQ takes seriously its commitment to promoting a culture that respects the privacy and confidentiality rights of individuals. Centacare FNQ believes it demonstrates its absolute regard for clients and members of staff by respecting people’s right to privacy and by safeguarding any personal, sensitive information that is entrusted to the organisation.
At all times, Centacare FNQ aims to balance the rights of individuals to maintain control over their personal information and its contractual, legal and professional obligations.
Centacare FNQ complies with the Australian Privacy Principles (APP’s) under the Privacy Act 1988.
Centacare FNQ will ensure that all documentation and record keeping systems follow principles of best practice and adhere to Australian Privacy Principles, under the Privacy Act 1988. Centacare FNQ will make information kept about a client available for that individual or their substitute decision-maker to access at any time.
We will keep what we talk about private unless you give us permission to do otherwise or there is danger to yourself and others. If we need to discuss something we talk about; it will only be with relevant staff of Centacare or anyone we are legally obliged to notify.
At all times Centacare FNQ aims to balance the rights of individuals to maintain control over their personal information and its contractual, legal and professional obligations
In addition, Centacare FNQ is legally required to follow specific privacy guidelines in order to comply with relevant contractual obligations to funding bodies.
Find out more about Centacare FNQ, the services available and your rights and responsibilities in the current Centacare FNQ Client Booklet.
You can read the Client Booklet now by clicking the image above or download a printable copy of the Client Booklet